Dutch-Smart Customer Service
Do you have a question about a product or your order? Our team is happy to help. Dutch-smart.nl is an online smart shop with no physical store or pickup location. All orders are shipped via PostNL.
Contact Us
We are currently unavailable by phone. Please send your question via email to support@dutch-smart.nl. We respond within 24 hours Monday through Friday.
Phone number: 085 782 7 555
| Monday | 9:00 AM to 12:00 PM |
| Tuesday | 9:00 AM to 4:30 PM |
| Wednesday | 9:00 AM to 12:00 PM |
| Thursday | 9:00 AM to 4:30 PM |
| Friday | 9:00 AM to 4:30 PM |
For frequently asked questions about shipping, payment, and products, please visit our knowledge base.
Company Information
Dutch-Smart B.V.
Rooseindsestraat 31
5705 BP Helmond
Netherlands
Chamber of Commerce number: 81180772
VAT number: NL861973112B01
Complaints Procedure
Do you have a complaint? Please email support@dutch-smart.nl first so we can work together to find a solution. If we can’t resolve it, you can submit your dispute for mediation via Stichting WebwinkelKeur. You can also submit your complaint via the European Commission’s ODR platform.
